Romero Emergency Motor Claims

How to make a motor claim with Romero Insurance Brokers

Three ways clients can make a claim

We’ve listed them in order of priority:

1) Register a claim on the claims app. The Romero claims app is live on both the App Store and Google play.




2) Contact your dedicated Claims Handler, please have your policy number on hand.

Within the hours of 9:00 – 17:00 please call your dedicated handler.

If you don’t know the number of your dedicated handler, then call our offices:

0113 281 8110


If the event takes place outside the hours of 9:00 – 17:00, call our 24 hour helpline:

0152 270 8878



3) Fill out our Emergency Motor Claim Form and we’ll get back to you

Full Name
Name of Company
Main contact number
Insurance policy number - if known
Registration number of your vehicle
Please let us know breifly what's happened, when the incident occured, and what information you have obtained.


Four things to remember in the event of a car accident or vehicle emergency:

  1. DO obtain the other driver’s information
  2. DO obtain the information of witnesses
  3. DO take photographs
  4. DO NOT admit liability

Download our information to have all your drivers be aware of what to do in the event of a motor accident.

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