Hi Campbell
Below is some further information regarding Romero and our award winning service.
As agreed I will contact you again at the end of August to hopefully progress matters.
Kind regards
Robin
How we can provide you with exceptional service
Put simply, it’s our independence.
This gives us the flexibility to tailor our service to exactly what our clients need. No off the shelf products. No call centres. No passing you off to the insurer.
We’re a broker with the size and scale to fight for the best policy and premium for you. While at the same time maintaining the care, service and attention synonymous with an independent business that puts people first.
By putting our people, and the service they deliver, at the heart of our business, we’re able to offer expertise that’s increasingly difficult to find.
At a time when many brokers are outsourcing core services like claims, and running their business without truly understanding yours, the dedication of an independent broker like ours has never been more important.
By getting to understand you, your business and your policy, we work alongside you as a partner. Supporting your business through whatever it may face, from a shifting commercial landscape to unexpected and complex claims.
So read on to see why we’re best placed to protect Kensite, delivering the same excellence to you, that you bring to your customers.
Our promise to you
When you choose to work with us, you get access to a host of benefits including:
- Personal, face to face reviews with our award winning team
- In-house claims team for faster settlements handled on your behalf
- Health & Safety & Risk Management service
- In-house loss adjustor
- Claims defensibility advice & training
- Discounted HR & Employment Law Services
- Discounted Employee Wellbeing Services
- + a host of complementary services
We’re committed to taking the stress and confusion out of what can be a complex process. By pairing you with a dedicated point of contact, you’ll always know who to call, and have someone at the end of the phone who understands you, your policy, and Kensite.
Showcasing our claims success
Our team went above and beyond for one of our clients when a fire completely destroyed their building.
Read the case study
What our clients say about us...
A message from Justin
Hi Campbell,
I started Romero over 25 years’ ago committed to delivering excellence for our clients. A mindset that I’m sure will be familiar to you.
Our colleagues and customers have been like family to me from day one, and it’s really important to me that this never changes. That’s why I, and the team around me, are dedicated to giving you the best cover, and the best service.
I hope to get the chance to meet with you soon.
Kind regards
Justin Romero-Trigo
